San Jose, CA. 19 June 2018. CriticalRiver Inc., a progressive Technology Consulting Partner, announced its successful go-live of the Salesforce Community Cloud with Lightning Bolt at Cypress Semiconductor Corp., a leading global provider of embedded solutions targeting innovative markets across the globe.
This holistic Community Cloud Implementation from CriticalRiver helps in sharing information easily, reducing cost, and increasing engagement. This has increased the engagement between Cypress and their customers/partners by optimizing the use of Salesforce platform. This has also reduced the total cost of ownership by bringing together all systems into one Enterprise-Wide Solution where the internal stakeholders, partners, and customers enjoy user friendly interface, quicker turnaround time, increased productivity, and higher client satisfaction.
Steven Nott, CIO of Cypress said, "The results have been a timely and effective implementation that have moved us closer towards consolidating our customer engagement processes and improving it’s efficiency.”
Anji Maram, CEO of CriticalRiver said, “CriticalRiver has always believed that trust is the key element for successful partnership between any client and vendor. In line with that belief, we are happy that we have been able to solve Cypress’ business case here. Our solution utilized the strengths of both ERP and CRM platforms. We are proud this custom development is now a success story for both Cypress and CriticalRiver.”
CriticalRiver Inc. is a trusted technology partner for comprehensive Oracle and Salesforce Consulting and Development services across the globe. With their highly experienced team, CriticalRiiver solutions include integrations, implementations, migration, developing custom developed solutions using Oracle or Salesforce, advanced analytics to support and maintenance. With over 30 massive projects, CriticalRiver has been the chosen technology partner for companies who do not compromise on quality.
CriticalRiver is constantly exploring advanced solutions using Oracle, Salesforce, IoT, Machine Learning and more through their Labs to ensure maximum client satisfaction. CriticalRiver is an Oracle Gold Partner. For more information, please visit www.criticalriver.com.
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The results have been a timely and effective implementation that have moved us closer towards consolidating our customer engagement processes and improving it’s efficiency
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