Orchestrating Continuous Customer Success. Always.
Investing For Business Value
CriticalRiver is a trusted partner providing strategic guidance and building agile capabilities in an integrated, well-sequenced approach that has accelerated digital transformation for our customers.
New Business Models
Customer Centric
Innovation/ Collaboration
Scalability
Reimagining Customer Experience & Improving Sales
Explore how CriticalRiver assisted an American glass-manufacturing company in producing smart glass based on electrochromism by building a custom guided selling system, implementing CPQ, updating pricing, and revamping their existing sales process flows.
Simplifying Innovation and Collaboration
Discover how we enabled the world’s leading ride-hailing company to automate their invoicing system, ensure faster turnaround time by eliminating the dependency on Oracle DBAs, and achieve more with fewer resources.
Bridging Gaps for Scalability and Future-Readiness
Learn how a leading hi-tech company ensured that its future CRM could seamlessly sync with marketing initiatives. Our team set up automation based on customer requirements eliminating the need for manual interventions and elevating marketing revenue.
Transforming Operations with New Business Models
When a large hi-tech firm needed to streamline its customer engagement data and ensure seamless access to critical information at all times, CriticalRiver experts delivered a transformative solution that elevated its data-handling process.
GOING ABOVE AND BEYOND
Gain Competitive Advantage to Maximize Value for Customers
CriticalRiver has subscribed to Forrester research to ensure excellence and deliver true value to customers. Through this, we will utilize Forrester’s market research and analysis expertise to deliver solutions that meet and exceed dynamic customer needs and help them stay ahead of the curve.
Equipping Ourselves with the Latest Knowledge and Trends
Our leadership team’s enrolment in Harvard University’s learning program is a step toward ensuring that our leaders partner with industry experts for the latest knowledge and skills in their field. The knowledge and expertise gained from the program will be applied to CriticalRiver products and services to deliver more innovative and effective outcomes for customers.
Leading the Way: Expert Perspectives on the Future of Business
Putting AI in the Driver’s Seat of Your Digital Transformation Journey
Featured In: Express Computers
Ajay Pandey
Senior Group Vice President –
Delivery & Professional Services
How to Overcome Five Roadblocks When Implementing AI/ML in the Financial Sector
Featured In: Forbes
Chandra Gundlapalli
Senior Vice President – Digital
Transformation Strategy
The Evolving Nature of Digital Engineering in the Next Two Years
Featured In: DQ Channels
Anji Reddy Maram
Founder and CEO,
CriticalRiver Technologies
Let’s Start Something New
You can also email us directly at contact@criticalriver.com