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CriticalRiver’s Org Migration Brings Unified
Global View for Life Sciences Company

  • IndustryHealthcare
  • TechnologiesSalesforce Sales Cloud, Financial Force
  • Get in touchDownload the PDF

Impact Delivered

100%

Integration achieved
with all users and data

2x increase in
team efficiency

60%

Surge observed in
user experience

100%

Success in merging of
Salesforce and Financial Force

40+

Objects successfully covered
in the data migration

The Customer

The organization stands as a steadfast research and development collaborator for the international life sciences domain. From the genesis of an idea to its launch in the marketplace, they are committed to converting their clients’ aspirations into strategies that promote greater health and well-being.

The Challenge

The customer was looking for post-implementation support for its NetSuite ERP system, which would fall in line with their business model.

The Solution

  • Configured distinct business processes for the US and India
  • Reviewed and modified the system to reduce the number of custom objects and fields, while maximizing and simplifying the use of standard functionalities
  • Migrated Financial Force to a new Org and made modifications to the current setup
  • Managed data migration of Sales Cloud objects and Financial Force objects
  • Introduced custom functionality in LWC (transitioned from legacy VF pages) to offer a predefined format for MoMs related to the events

Solution Components

Salesforce Sales Cloud, Financial Force

The Results

  • Achieved a unified organizational structure by integrating all users and data.
  • Successfully migrated data across multiple objects, streamlining information access.
  • Standardized business processes for teams, enhancing overall efficiency.
  • Elevated user experience and satisfaction.
  • Seamlessly merged Salesforce and Financial Force platforms from both companies.

Are you looking for a similar solution?

    You can also email us directly at contact@criticalriver.com