Introduction
With smaller product life cycles, businesses operating in the High-tech sector, especially semi-conductor, need to produce better customer support to gain a competitive advantage.  
Ordinary processes and inadequately integrated systems ruin companies, especially in today’s digital era, where customer demands & technologies change frequently.
High-tech organizations are implementing disparate digital initiatives to their business and streamlining sales processes.
They leverage big data and aid information and collaboration through digital channels inside their value chain. This new value circle leverages automation, the local performance of work regulated and consolidated on a global level and assures broad business knowledge.
The high-tech industry breaks down into three primary segments: 
- Original Equipment Manufacturers
- Semiconductor Technologies 
- Software Companies
The tools employed by today’s hi-tech business include a broad range of technologies that can contribute to business-wide value in any number of combinations when linked together. They include:
Analytics
High tech companies are working diligently to use digital transformation analytics by developing infrastructure, software, and services that can genuinely deliver on data promise. And with that comes improved capabilities and smarter business choices.
Big Data
The real value of big data lies in its coordinated use alongside business processes. Embrace the importance of big data to manage specific business decisions and tap insights that lead to better, more scalable innovations.
Blockchain
Businesses discover more and more use cases for Blockchain for ideas like securing transactions and approving product authenticity.
As security, privacy, and precision more critical than ever amidst the data deluge, Blockchain will surge in the coming years.
The Cloud
High tech companies will be working to make the cloud more accessible and secure to support companies’ expansion, whether public or private cloud.
The Internet of Things
The IoT enables the transfer of data via the cloud to personalize their marketing to the user. 
AI & Machine Learning
In the past, high-tech companies had several issues with VR for it to be profitable. However, today, AR has found a space in the business world.
Customer Experience & User Experience
Today, your customers’ experience when using the product is as vital as your solution’s quality.
Design Thinking
High-tech products and technology are now mission-critical elements in many companies and are essential to ongoing operations. 
Customers have incredibly high expectations for both asset availability and performance.
