AI / Machine Learning

Overview

With increasing complexity of modern enterprises handling information and ability to respond to events is almost become humanly impossible. With the advent Artificial Intelligence (AI) handling these complex challenges have become reality now. Artificial Intelligence is a combination of computer programs, rules and historical/market information to enable businesses to make decisions/respond to market faster.

Some of the examples of artificial intelligence are natural language processing, image classifications, chatbots, sentiment analysis and self-driving cars. Enterprises across major industries such as manufacturing, healthcare, and logistics are increasingly building and deploying artificial intelligence-based applications to improve systems and processes for increased efficiency and productivity.

We help organizations in digital transformation by leveraging Artificial Intelligence solutions – Enterprise grade Chatbots, Machine Learning & BigData Analytics.

As Service:

  • AI solutions as a Service
  • Managed AI Services
Why CriticalRiver?
  • It impacts our clients’ business with improved operational efficiency with bare minimum human intervention with accuracy and agility
  • High-powered analytical data dissemination across multiple data points empowers our clients to review, analyze and report data to make informed decisions
  • Continuous improvement process ensures flexibility for future AI-based systems integration making it robust and scalable
How it impacts and helps our clients
  • It impacts our clients’ business with improved operational efficiency with bare minimum human intervention with accuracy and agility
  • High-powered analytical data dissemination across multiple data points empowers our clients to review, analyze and report data to make informed decisions
  • Continuous improvement process ensures flexibility for future AI-based systems integration making it robust and scalable
Introducing Nimoy - CriticalRiver’s AI / Machine Learning based Chatbot

CriticalRiver has developed an Artificial Intelligence-based chatbot product that can be integrated with any application or implemented independently to automate the process of interactions and communications with all stakeholders. It also has employee self-service capabilities, enabling employees to get answers and resolve issues in a more user-friendly environment.

  • Enables employee self-service
  • Accelerates new employee onboarding
  • Provides answers to commonly asked questions
  • Automates access to company policies and departmental information
  • Guides employees through benefit enrollment and provides answers to benefit-related questions

Learn more about Nimoy Chatbot

Technologies Expertise:
Use Cases

CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System

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CriticalRiver Deploys Chatbot Studio Integrated with Alexa to Help a Renowned Hospitality Customer Offer Superior Customer Service

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Interested?
Get in touch with us

" CriticalRiver’s AI-based Virtual Insurance Agent solution empowered us automate the process, improve agility, significantly increase conversion rate, grow customer base and offer superior customer service."

- Insurance Customer

" The seamless integration of ChatBot with Alexa provided by CriticalRiver has empowered our staff to offer superior customer services thus significantly improved efficiency and productivity."

- Hospitality Customer