COVID-19 pandemic has transformed the circumstances of people all around the world. While the range of the pandemic’s destruction is still...

When we talk about the weather and the climate, we usually misinterpret one for the other. Similarly, you’ve probably heard UX and CX and how...

As they say, pitching for deals is an age-old practice within the sales realm to make or break contracts. A good sales pitch is exceptionally vital....

The year 2020 will undoubtedly be identified by the COVID-19 pandemic. It has significantly changed the way customers search for, access, and use...

From the fast increase in massive open online courses (MOOC), to the extensive use of mobile devices that help in blended learning models,...

One size fit all is just a fad these days as far as customer experience is concerned. Customers demand brands to be present in the channels they...

Do you remember this quote, “Nobody goes there anymore, it’s too crowded”? It’s been over 60 years, but the quote still sends a chill down business...

Introduction Managed services have recently become a trendy buzzword in business environments. However, with the endless new features and benefits...