Diversification of organizational ecosystems in today's challenging times is the norm. Still, it can be testing to organize vast amounts of data. We...

Introduction A customer experience transformation is taking place. It is radical, it is far-reaching, and customers are pressing it. The digital age...

They are in the books, the new normal or a brand-new beginning, regardless of how you think about the last twelve months—it’s done. It’s already...

Today, engagement and loyalty are tightly connected. Many brands are fighting to have a holistic outlook across these attributes fundamental to...

Introduction Disruption exists everywhere, and leaders want to make sure that they are progressing quickly enough. The COVID-19 pandemic has...

As the world fights with COVID-19, it is crucial to consider what the post-COVID world will spell for experts in the digital marketing sphere. The...

The world of customer experience is facing enormous transformation – and there could be a massive price to pay for corporations who grapple with...

Adaptability means adjusting to varying situations successfully. It is something every organization in every industry tries to do. To ensure this,...