Select Page

All

Moving from on premises CIS to CCS – Oracle’s Leading-Edge SaaS Customer Service Platform for Energy & Water

The move to the Cloud – particularly, Software as a Service (“SaaS”) solutions – has been a dominant theme in IT, becoming mainstream over a decade ago.

Read More

How Generative AI in Utility is Transforming Billing and Customer Service

How Generative AI in Utility is Transforming Billing and Customer ServiceIn the article, Gen AI is a subset of AI that focuses on creating content like customized billing and personalized communication, while AI broadly enhances efficiency and accuracy in utilities through...
Read More

Optimizing Business Operations with BPO and MLOps Integration: A Critical Growth Imperative in the Digital-First Era

Finding synergies between Business Process Outsourcing (BPO) and Machine Learning Operations (MLOps) offers a strategic advantage to enterprises. As practices that automate and simplify artificial intelligence (AI) workflows, machine learning operations (MLOps) add discipline...
Read More

Navigating the Data Challenge with CriticalRiver: Data-Driven Innovation in Pharmaceuticals

In the constantly evolving pharmaceutical industry, innovation does not mean just inventing the next breakthrough drug. It also means how well companies manage and utilize their data. However, moving from drug discovery to patient care involves a series of data challenges that...
Read More

Pushing Beyond the Initial Hype: How Organizations Can Create Value with Generative AI?

Ever imagined a world where machines could brainstorm like us? Well, the future is here! A recent blog post from Forrester paints an exciting picture of the future of generative AI. Just think about it – an annual growth rate of 36% until 2030 means it's not just another tech...
Read More

All

All, CEO-Corner, Uncategorized

By Anji Maram

Selfless Acts of Kindness

” Be unattached, expect nothing in return, attachment comes only where we expect a return, love shines in freedom alone ”, Extolled by Swami...

Read More
All, CEO-Corner

By Anji Maram

Helping Others Helped Me

Growing up I remember my mother’s words quite vividly, she used to tell me (in Telugu language) ” Manchi cheste, Manchi jaruguthundi “, meaning ”...

Read More
Load More

Let’s Start Something New

    You can also email us directly at contact@criticalriver.com