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Digital Engagement

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Digital Transformation in Manufacturing: A Roadmap by CriticalRiver

Automation, robots, AR-VR, and IoT are accelerating the progress of smart factories and digital transformation in manufacturing. With AI-based software and scalable cloud platforms, organizations can analyze the data critical to the efficacy of their production ecosystem. They...
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How to Build a Custom Object Lightning Data Table in Salesforce: Step-by-Step Guide

A Custom Lightning Data Table provides more flexibility and customization options. It provides various options to view records and perform…

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CriticalRiver’s Strategies for Successful Digital Transformation in Healthcare

Traditionally the domain of qualified medical professionals who diagnose conditions and prescribe treatments, the healthcare sector has evolved significantly with the increasing use of technology. Today, digital transformation in healthcare enables service providers to...
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How CriticalRiver is Helping Businesses Navigate the Challenges of Digital Transformation

In the age of continuous innovation, digital transformation solutions are getting integrated into every aspect of business. Organizations aim to redefine their workflows with cloud computing, automation, data analytics, AI, machine learning, IoT, and other related technologies.

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Moving from on premises CIS to CCS – Oracle’s Leading-Edge SaaS Customer Service Platform for Energy & Water

The move to the Cloud – particularly, Software as a Service (“SaaS”) solutions – has been a dominant theme in IT, becoming mainstream over a decade ago.

Digital Engagement

Digital Engagement, Uncategorized

By CriticalRiver

The Head and Tail of Digital Engagement

The more significant portion of our lives today is spent online. Purchasing, entertainment, and even business have already gone digital. Like...

Digital Engagement, Uncategorized

By CriticalRiver

6 Must-haves for your Digital Engagement

Digital engagement is a goal that extends across organizations and metrics. It can be interpreted as the experiences and touchpoints that a consumer...

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