Overview

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CriticalRiver Inc. (“Company”) is a software development and technology solutions company based in Silicon Valley, California. The Company was started in 2014 with a singular focus on developing enterprise software solutions that manage pricing, incentive, rebate, royalty and channel programs to enhance business performance while reducing labor and infrastructure costs. As business becomes increasingly global and interconnected, companies are challenged with executing go-to-market programs that drive customer traction and revenue while controlling costs and minimizing revenue leakage. Our end to end solutions are designed to address these key issues while empowering enterprises with unprecedented visibility into go-to-market program performance and deeper insights to better enable fact based decisions.

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The Company’s founders have deep expertise and a differentiated capability in developing this innovative solution based on their prior consulting experience implementing custom solutions that address similar issues at different organizations. The founding team is comprised of senior leaders who have spent several years at Oracle Technologies, a leading public software company in Silicon Valley, developing key enterprise software solutions.

 

At CriticalRiver, our success is governed by our client’s experience with us. When we take you on as a client, you become a full-time job for our team members on the account. It is because of our limited size that we are able to take the time to listen to your needs and craft out-of-the-box solutions that provide you with exactly what you need. Even after implementation, we are there for you to ensure that you achieve your strategic goals.

Value Based Engagement

Let us develop your IT strategy!

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Insight

  • Analyze business challenges
  • Review end market dynamics
  • Assess IT readiness
  • Review team and org issues
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Execution

  • Use the right technologies
    basedon our experience
  • Deliver the right team for the project
  • Establish the right SLA and SOW
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Results

  • Time-to-value
  • Roll-out on time and within
    budget, always
  • Ongoing change management and
    performance improvemen

Why Work With CriticalRiver?

Industry Experience

Consultants have operational experience in multiple industries

Big-picture focus on how technology can improve your business

Leverage industry best-practices

 

100-Percent Independent

We do not sell software

No financial ties with software vendors

Technology-agnostic approach ensures objectivity

 

Proprietary Methodologies

Proven and accelerated project methodologies

Extensive software research, reports, and thought leadership

 

Client Satisfaction Guarantee

Liberal cancellation clause

100-percent deliverable satisfaction

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Partners in Your Success

A global team of independent technology experts, most of who have built the technologies we implement

Team-based and collaborative approach to solving your business needs

Measurable results and return on investment

 

Focus

Oracle and SaaS solutions are our focus areas

Broad and deep market experience and thought leadership

Experience with more than 50 implementations

 

Global Reach

Mobile consulting team

Experts work on-site at your office

International teams of consultants

Affiliations

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Oracle® PartnerNetwork

Oracle® PartnerNetwork is a community, a portal, an interaction center, and a worldwide business platform for companies who build their businesses around Oracle products and solutions. By joining Oracle PartnerNetwork, partners have new opportunities to align Oracle technologies with their solutions and customers needs, and increase revenue and profit.

Oracle Certified Professionals

The majority of CriticalRiver consultants are Oracle Certified Professionals who have formal Oracle Certification training and have passed numerous assessments that have led to their accreditation.

The Oracle Applications User Group®

The Oracle Applications User Group® (OAUG®) is a global association that provides Oracle users the opportunity to enhance their productivity, maximize their investment and influence the quality, usability, and support of Oracle Applications.  Formed in 1990, the OAUG is one of the software industry’s most successful user groups, and speaks with one voice for Oracle Applications customers. CriticalRiver belongs to the OAUG Star Partner Program, consisting of only elite members.

The Society for Human Resource Management®

The Society for Human Resource Management® (SHRM®) is the world’s largest association devoted to human resource management. Representing more than 180,000 individual members, the Society’s mission is to serve the needs of HR professionals by providing the most essential and comprehensive resources available. As an influential voice, the Society’s mission is also to advance the human resource profession to ensure that HR is recognized as an essential partner in developing and executing organizational strategy.  Founded in 1948, SHRM currently has more than 500 affiliated chapters within the United States and members in more than 100 countries.  CriticalRiver participates in the sharing of expertise and being aware of the latest innovative solutions on people management issues.

California Technology Council

CTC advances an innovation agenda developed to preserve and further California’s primacy in all forms of technology, application, systems and infrastructure. We serve a diverse membership community through advocacy, participation in the policymaking process, business development and a broad range of member services. Programming includes advocacy, original research, political activation, workforce development, educational programs, networking and business development, pre-commercial interaction with research institutions, and promotion of California’s long history of world leadership and achievement in technology and innovation.