eCommerce can no longer be considered just a simple online store; companies with this view will risk quickly falling behind more innovative competitors and will be forced to play catch up. CriticalRiver knows this and has built services to help our clients innovate and propel them to engage with their customers across every touchpoint, whether it be through their online store, mobile app, marketplace site, brick and mortar stores, or any other omnichannel channel. To thrive in this rapidly evolving digital landscape, businesses need to offer engaging, personal, and consistent experiences across all touchpoints that can drive traffic, engagement, and conversions.
CriticalRiver’s expertise in traditional and headless/composable eCommerce platforms enables us to create compelling digital commerce experiences tailored to the unique requirements of each of our clients’ specific business models and industries. Our worldwide team of experts builds scalable, stable, and secure solutions to empower businesses to compete and stay ahead of the competition while also boosting ROI. Whether you’re looking to launch a new eCommerce platform or optimize an existing one, we can help you achieve your goals and drive success in the digital marketplace.
Our Offerings
CriticalRiver’s diverse range of expertise in B2B, B2C, and B2B2C eCommerce models across many industries drives our passion and empowers our customers with comprehensive digital commerce consulting and strategy innovation. We follow a consultative approach to determine what is best for our clients to meet their strategic goals through a mix of creative solutions that could be a crawl, walk, or run that use small ‘bits’ of capabilities in a composable approach up to a complete rebuild approach with full redeployment of the entire commerce system. Our services include creative, marketing, eCommerce development, and strategic innovation roadmaps.
Our deep experience in Salesforce Commerce Cloud energizes our B2B and B2C clients with unified buying experiences across multiple touchpoints and a 360-degree view of their customers to drive a personal experience. Adding other Salesforce products like Experience or Marketing Cloud gives our clients the power to create an immersive, custom experience for their customers tied to actionable marketing results. Our practice drives analytics-powered, experience-based, and mobile-based personalization to improve conversion rate and increase ROI.
Together with Spryker, CriticalRiver builds industry-leading composable and headless B2B, B2C, and marketplace solutions. CriticalRiver is a Spryker partner across all Spryker solutions and industries. We help our clients navigate the rapidly changing headless commerce technologies so they can rapidly evolve to meet their customers’ needs.
CriticalRiver delivers Oracle CX Commerce solutions through Oracle’s cloud-native, fully featured, extensible SaaS commerce solution. Oracle CX supports both B2C and B2B models on a single platform and offers rich eCommerce features such as unified commerce, CPQ, customer-specific catalogs, custom payment pricing, and many more.
CriticalRiver is an Oracle Gold Partner, and we help our customers with the implementation of Oracle CX Commerce to simplify complex systems, build buyer-specific experiences, and integrate CX and ERP systems.
CriticalRiver is a trusted Salesforce and Oracle partner and leverages Salesforce Commerce Cloud, Oracle CX Commerce, and Open Source E-Commerce platforms with implementations and managed services.
We offer advisory, support, maintenance, admin, migration, integration, reports and dashboards, and CI/CD services.
Digital Commerce Consulting
CriticalRiver’s diverse range of expertise in B2B, B2C, and B2B2C eCommerce models across many industries drives our passion and empowers our customers with comprehensive digital commerce consulting and strategy innovation. We follow a consultative approach to determine what is best for our clients to meet their strategic goals through a mix of creative solutions that could be a crawl, walk, or run that use small ‘bits’ of capabilities in a composable approach up to a complete rebuild approach with full redeployment of the entire commerce system. Our services include creative, marketing, eCommerce development, and strategic innovation roadmaps.
Salesforce B2B & B2C Commerce Cloud
Our deep experience in Salesforce Commerce Cloud energizes our B2B and B2C clients with unified buying experiences across multiple touchpoints and a 360-degree view of their customers to drive a personal experience. Adding other Salesforce products like Experience or Marketing Cloud gives our clients the power to create an immersive, custom experience for their customers tied to actionable marketing results. Our practice drives analytics-powered, experience-based, and mobile-based personalization to improve conversion rate and increase ROI.
Spryker eCommerce
Together with Spryker, CriticalRiver builds industry-leading composable and headless B2B, B2C, and marketplace solutions. CriticalRiver is a Spryker partner across all Spryker solutions and industries. We help our clients navigate the rapidly changing headless commerce technologies so they can rapidly evolve to meet their customers’ needs.
Oracle CX Commerce
CriticalRiver delivers Oracle CX Commerce solutions through Oracle’s cloud-native, fully featured, extensible SaaS commerce solution. Oracle CX supports both B2C and B2B models on a single platform and offers rich eCommerce features such as unified commerce, CPQ, customer-specific catalogs, custom payment pricing, and many more.
CriticalRiver is an Oracle Gold Partner, and we help our customers with the implementation of Oracle CX Commerce to simplify complex systems, build buyer-specific experiences, and integrate CX and ERP systems.
Digital Commerce – Managed Services
CriticalRiver is a trusted Salesforce and Oracle partner and leverages Salesforce Commerce Cloud, Oracle CX Commerce, and Open Source E-Commerce platforms with implementations and managed services.
We offer advisory, support, maintenance, admin, migration, integration, reports and dashboards, and CI/CD services.
Why CriticalRiver
Our team of eCommerce experts drives innovation, helping our clients achieve their strategic goals, achieve their revenue targets, enhance the customer engagement experience, and boost their ROI. CriticalRiver has developed key partnerships with leading eCommerce technology providers and leverages the latest technological advances to stay ahead of the online market.
We provide consulting and strategy to enable you to engage in and offer eCommerce services across all multi-channel platforms
Our scalable, stable, speedy, and security-enabled digital commerce solutions help you compete and stay ahead in market competition
We help you transform the customer’s digital experience with a rich, engaging, and interactive user experience
Our scalable, stable, speed and security-enabled digital commerce solutions helps you compete and stay ahead in market competition
Our digital commerce solutions enable you to create, build, and retain customers, significantly boosting ROI
CriticalRiver’s Latest eCommerce Whitepapers
A deeper look into the technologies that create impact
Success Stories
Our technology capabilities empower clients to streamline their business processes in areas such as ERP, CRM, omnichannel commerce, and business intelligence.
Let’s Start Something New
You can also email us directly at contact@criticalriver.com