Digital Experience

Our Experience Speaks Volumes

45+

Global Resources

45+

Projects Executed

100%

Referenceable Customers

Why CriticalRiver?

We leverage Salesforce, Oracle, and other Digital Experience Platforms to build intuitive, compelling, and inspired digital experience and transform customer experience journey across all touchpoints.

  • Personalized and customer-centric digital experience for omnichannel presence
  • Creating and redefining digital experience to disseminate and build your brands
  • Optimize, improve, and enhance digital experience to create seamless interaction
  • Leverage the design thinking process to make the digital experience that much more user- friendliness
  • We help you buildgreater collaboration between your employees and customers
  • Significantly improve ROI and value with to increased conversions

Our Offerings

Digital Experience Platforms (DXP)

We leverage DXP platform such as Salesforce Community Cloud and Sitecore to help customers with digitalization empowering them engage with end-users at multiple level touch points throughout the entire customer journey with a 360-degree view, improving digital experience.

User Interface (UI)

Our design specialists are creative and adept at wire-framing, prototyping, and creating visually appealing and user-friendly user interface that are engaging and compelling to improve and enhance the digital experience of your customers.

User Experience (UX)

Our design thinking trained user experience professionals come with deep experience designing rich user experience designs across multiple industries. Our designs are at the heart of Simplicity, clarity that are user-centric to enrich the digital experience of customers. We specialize in web, mobile, and Product, and SaaS based applications designs.

Digital Commerce Experience

We create persuasive, compelling, responsive, and personalized digital experience for B2C and B2B digital commerce platforms that are personalized and engaging leading to increased conversions. With a demonstrated track record enriching digital experience of our customers helping them accelerate time to market and grow.

Web Products Experience

We excel in CMS-based web products and web portal such as WordPress, Joomla, Drupal and have delivered numerous solutions across various industries. We help in creating theme-based and customized user interface, user experience designs that enhance the digital experience of the end-users culminating into leads and conversions.

Industry 4.0 Experience

We help the various industries in their automation process with intuitive, compelling front-end user interface and user experience for IoT, Cloud, AI applications and dashboards. Completely personalize, customized front end designs ensure a smooth and seamless digital experience for our customer employees and their end-users.

Success Stories

Discover How We Helped Our Customers with Rich Digital Experience Solutions

Industry: High-Tech

Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks

Industry: Education

CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud

Industry: Hi-Tech

CriticalRiver helped a large Australia-based Hi-Tech Company Reduce Operational Cost by 45%, Enriched Customers’ Digital Experience with Cloud Transformation Solution

Blog

How Technology is Driving the Virtual Learning Revolution?

How Technology is Driving the Virtual Learning Revolution?

From the fast increase in massive open online courses (MOOC), to the extensive use of mobile devices that help in blended learning models, technology has come a long way. It drives new challenges and new opportunities for educational institutions of all sorts, from...

read more
CX – The Challenges, Trends & Innovations

CX – The Challenges, Trends & Innovations

One size fit all is just a fad these days as far as customer experience is concerned. Customers demand brands to be present in the channels they sit.   They demand instant replies to their inquiries. They expect brands to know and recognize their early behaviors and...

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Customer Experience and Customer Retention

Customer Experience and Customer Retention

Do you remember this quote, "Nobody goes there anymore, it's too crowded"? It's been over 60 years, but the quote still sends a chill down business owner's spine when they hear it.  Today's consumer-centric market has forced businesses to put customer experience under...

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White Paper
Multi-Cloud Management – The future of Cloud

 

How CriticalRiver is Helping with
Enhanced Customer Digital Experience

 

Testimonials

CriticalRiver implemented Pardot in 6 weeks, which usually takes months to complete. This really demonstrates CriticalRiver's commitment to customers. I definitely would recommend CriticalRiver to any company that's implementing Marketing Cloud.

Ann Minooka

VP, Global Marketing and Communications, Cypress Semiconductor Corporation

CriticalRiver has been able to navigate the challenges and help us in these turbulent times. We’ve been able to successfully merge firms. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.

Chandresh Chhatpar

Chief Technology Officer, UWorld

Let's Start

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