Our Experience Speaks Volumes
45+
Global Resources
45+
Projects Executed
100%
Referenceable Customers
Why CriticalRiver?
CriticalRiver’s managed services include migration, integration, advisory, admin, support, and enhancements in Salesforce, Oracle, NetSuite – AI-based dashboards, reports, CI/CD Services.
- Robust, scalable, business continuity-drive managed services
- Deep domain expertise in Salesforce, Oracle, NetSuite
- End-to-end digital transformation managed services across Cloud, Applications and Data management
- Offerings include – Migration, Integration, Admin, Workflow management, Advisory, Reports & Dashboard, support, and enhancements
- Dedicated team of consultant with domains-specific technologies
- Business outcome driven implementation methodology implementation
- Transparent, agile, adaptable approach to minimize costs, maximize ROI
Our Offerings
Salesforce Managed Services
Our certified, dedicated and highly experienced professionals to maintain and manage mission critical applications while our customers stay focused on their business. Our Salesforce Managed services include – Integration, Migration, admin services, data & workflow management, and reports & dashboards.
Oracle Managed Services
We are a trusted Oracle Gold Partner and have the skills, tools, and processes to analyze, optimize, maintain Oracle-based solutions including – SaaS, PaaS, HCM, EPM, ERP, SCM, OIC, Data Management, Analytics and E-Business Suite. We implement globally accepted best practices and offer Oracle Managed Services to our customers.
Cloud Managed Services
Our certified Cloud consultants possess deep experience in Microsoft Azure, AWS, Oracle Cloud to offer SLA-based Cloud Managed Services. We manage, optimize, to improve operational efficiency reduce costs, risks and increase productivity enabling you with time to market and business continuity.
Utilities Managed Services
We offer flexible, tailored Utilities Managed Services integrations, back-office operations such as billing, payments, order creation/completion, and exception management. Our SWAT teams help you with rapid triage, root cause analysis, and resolution of defects to ensure operational excellence and business continuity.
NetSuite Managed Services
We offer a plethora of NetSuite Managed Services including System Monitoring, System Administration, Change Management, Version Upgrade, Trouble Ticket Management, Root Cause Analysis, Suite Script, and Personalization & Enhancements. A certified and dedicated team of professionals will be deployed to ensure operational excellence and business continuity
Products Managed Services
We specialize in product managed services and offer a host of SLA-based services for products based on SaaS, PaaS, IaaS, and niche products. We go beyond and enable you enhance your products with new features, integration, migration and optimize the products for improved customer digital experience.
Success Stories
Discover How We Helped Our Customers With Managed Services
Industry:Â Manufacturing
NetSuite Managed Services
CriticalRiver Empowered a Large Manufacturing Company to streamline Processes, Reduce Skills, and Reduce Costs for Improved Efficiency and Increased Productivity
Industry:Â Hi-Tech Cyber Security
Salesforce Marketing Cloud
CriticalRiver Offers Development, Testing & Marketing Managed Services to a Large Hi-Tech Enterprise
Industry: Manufacturing
Drupal 8, SEMRUSH, HotJar
CriticalRiver Offers User Interface Design, Development, Executes Web Marketing and Generated Analytics Data for a Large Manufacturing Enterprise
Industry:Â Real Estate
Salesforce Sales Cloud
CriticalRiver helps a large real estate company with bug-fixing, reporting and lead & opportunity tracking and enhancements
Blogs
Managed Services-Your Partner for the Rainy Day
Introduction Managed services have recently become a trendy buzzword in business environments. However, with the endless new features and benefits it offers over traditional repairs, many are unclear about what managed services encompass.  In simple terms, managed...
Everything you need to Understand about Managed Services
Companies today recognize that competition is fierce. To avoid being the little fish in their pond, they need to be competent more than ever. Luckily, there is the "as-a-Service" model that allows companies to leverage services that they could not have afforded...
6 Fascinating Benefits of having Managed Services
Technology is the core of the success of any business in today’s ultra-competitive work atmosphere. However, trying to keep up with the latest technology developments is a challenging task for most organizations. Many employees are overburdened and do not have spare...
White Paper
Multi-Cloud Management – The future of Cloud
How Managed Services
Helping Companies in New Normal
Testimonials
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