Impact Delivered
New HR system improved
efficiency by 70%
Cost savings
increased by 60%
Data accuracy and
reporting improved by 85%
The Customer
The client is a key player in Dubai, offering specialized services in custom-designed offices and warehouses, as well as support in establishing and operating businesses. Their wide array of services encompasses setting up businesses, managing operations, providing warehousing and light industrial spaces, and facilitating government trade approvals and licenses.
The Challenges
With HR processes reliant on outdated EBS systems, this business services provider was facing limitations and relying on manual processes and additional applications.
The Solution
CriticalRiver stepped in to revolutionize HR for the company by migrating HCM data from EBS to Oracle HCM Cloud, integrating and streamlining HR business processes and giving users more control. The project included:
- Global HR and Absence Management Implementation
- Conversion and migration of 1 million lines of data from EBS to HCM Cloud
- Development of interfaces to integrate Oracle EBS and Fusion Cloud with HCM
- Automated data transfer to Fusion HCM on the Cloud
- Post-production support and end-user training
Solution Components
Oracle E-Business Suite R12, HCM Cloud – Global HR & Absence Management
The Results
CriticalRiver’s innovative approach delivered remarkable results for the customer, including:
- A more efficient and flexible HCM platform with optimized processes
- Streamlined absence management for informed decision-making
- More accurate data and insightful reporting and analysis
- Significant infrastructure cost savings
- Improved user experience for employees, managers, and HR team members, resulting in high end-user adoption
- Reduced dependency on IT teams
By embracing the power of Oracle HCM Cloud, this business services provider has transformed HR processes, improved data quality and reporting, and achieved significant cost savings – positioning themselves as a leader in their industry.
In customer’s words
“CriticalRiver’s Cloud-based Global HR solution has helped our organization centralize all HR processes and eliminate redundancies, resulting in a more efficient and productive engagement among stakeholders,”
Are you looking for a similar solution?
You can also email us directly at contact@criticalriver.com