We build hyper-customized digital transformation solutions
for enterprise in MEA to increase speed-to-market by 80% and reduce TCO by 30%.
Digital
Transformation
Leverage our expertise from 100+ successful projects, innovative delivery approach, and pre-constructed solution boosters.
Integration
Services
Implementation of any technology integration service is only as good as its ability to integrate with your existing architecture.
Oracle Implementation
Services & Solution
Optimize with our Oracle ERP expertise for streamlined workflows, reduced risks and costs, and maximum ROI.
Salesforce
Implementation Services
Streamline your sales and marketing processes through automation, diversify your sources of revenue, and thrive in the face of disruptions.
SAP Service
Integrations
As businesses are digitally transforming themselves with ERP solutions, SAP is turning out to be a huge game changer.
Explore the Business Benefits We Achieved
Our digital transformation solutions have enabled the growth of over 170+ enterprises, securing their upward trajectory. The numbers speak for themselves.
Improved
speed-to-market by
>25%
Realized cloud TCO
savings by
>45%
Reduced IT maintenance
& operations cost by
>32%
Increased employee
engagement by
>40%
Success Stories
-
Industry: Real Estate
CriticalRiver Enhances Operational Efficiency of a Large Real Estate Firm in the Mi...
Discover how CriticalRiver has made a significant impact on a large real estate company improve performance and bring greater efficiency in key...
-
Industry: Utilities
CriticalRiver Powers Operational Efficiency for a Leading Services Company in Dubai
Discover how CriticalRiver enhanced a premier Dubai-based service firm's HR functions by transitioning from EBS to Oracle HCM Cloud, leading to more...
-
Industry: Utilities
CriticalRiver Empowers Middle Eastern Investment Authority with Advanced Digital So...
Discover how CriticalRiver transformed a Middle Eastern investment authority’s planning, budgeting, and reporting processes with Oracle Enterprise...
Why CriticalRiver?
Our extensive knowledge in specific domains and skilled team of engineers make us a highly esteemed collaborator of top-tier technology companies such as Salesforce, Oracle, Microsoft, NetSuite, Workato, LogiSense, Dell Boomi, Snowflake, Mulesoft, and Avolin.
Hours of digital transformation project experience
Successful Projects
Happy Customers
%
Customer Satisfaction Score
Solutions
Nimoy - Conversational
Artificial Intelligence Platform
- AI-powered Natural Language Processing (NLP) for intent and entity detection
- Multiple Natural Language Understanding (NLU) training models to predict user-intent
- Live agent handover, allowing humans to takeover bot conversations
- Connect any channel to any backend system using standards such as REST
- Build customer flows once and deploy to any channel
- Chatbot analytics to continuously understand user behavior and adapt
Our Valued Customers Include
Customers’ Speak
Insights
Our perspective on concepts, advancements, and technologies that generate significant impact.
How Generative AI in Utility is Transforming Billing and Customer Service
Digital Transformation Trends in Utilities: How It Is Shaping the Next Growth Phase
Few of Our Valued Partners
Let’s Start Something New
You can also email us directly at contact@criticalriver.com