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Unlock Non-Profit Success with Modern Digital Systems

Transforming how non-profits engage, operate, and deliver impact.
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Overview

Build Stronger Communities With Smarter Digital Foundations

Non-profit organizations face ongoing challenges in creating lasting impact on their mission-driven journeys. Limited budgets, competition for funding, and the growing demand for services are just a few of the hurdles they encounter. These challenges become even more complex due to issues surrounding data management, donor engagement, and digital transformation.

CriticalRiver serves as a trusted ally for non-profit organizations, specializing in solutions that address sector-specific challenges and unlock efficiency, transparency, and growth. Our expertise in digital technology and data analytics enables non-profits to streamline operations, enhance fundraising efforts, and amplify their outreach.

Partnering with us ensures access to experienced professionals and purpose-built digital tools designed to meet their unique needs, allowing them to focus on what matters most: creating a meaningful and measurable impact.

Key Benefits

Transform Your Non-Profit with CriticalRiver

Digital Transformation Prowess

Leveraging more than 100 digital transformation engagements and a team with 100+ years of combined experience, CriticalRiver is a trusted partner for non-profits on their digital journey.

Proven Success

With a 100% referenceable Salesforce customer base, CriticalRiver has a track record of delivering successful outcomes for non-profits seeking digital solutions.

Holistic Expertise

CriticalRiver combines industry and technology knowledge to provide tailored solutions that address non-profits’ unique challenges.

Outcome-Oriented Approach

CriticalRiver’s implementation methodology focuses on achieving tangible business outcomes, ensuring non-profits can effectively fulfill their missions.

Comprehensive Services

CriticalRiver offers a complete suite of services, including advisory, implementation, and managed services, to support non-profits at every stage of their digital transformation.

Certified Consultants

With 100% certified consultants, non-profits benefit from a highly qualified team committed to their success.

Unlock the Potential

How CriticalRiver Empowers Non-Profits

  • Digital Marketing Services

    Reshape your outreach strategies to foster seamless collaboration and optimize campaign performance with cutting-edge technology and robust infrastructure.

    Key areas of expertise include:

    • Leverage cloud-based analytics and marketing automation tools for campaign optimization
    • Store and access marketing data and assets in the cloud for easy collaboration
    • Scalable infrastructure for handling increased web traffic during campaigns

    CriticalRiver uses the latest rapidly evolving technologies that global non-profits can leverage to enhance their operational efficiency and automation.

  • Website Design and Maintenance

    Ensure a unique digital presence with seamless user experiences and reliable performance, backed by advanced technology and robust support.

    Key areas of expertise include:

    • Host websites on cloud servers for high availability and reliability
    • Use cloud-based content management systems for easy updates and maintenance
    • Backup website data in the cloud for disaster recovery

    CriticalRiver’s expert strategies are tailored for non-profits in creating engaging digital commerce platforms.

  • Software Application and Development

    Build advanced digital solutions that enhance user interactions and deliver dependable performance with new-age technology and comprehensive assistance.

    Key areas of expertise include:

    • Develop and deploy applications in cloud environments for scalability and accessibility
    • Utilize cloud-based development platforms for collaborative coding and version control
    • Leverage cloud resources for testing and continuous integration

    CriticalRiver creates custom software applications using the best-suited technology stacks that align with your goals and help you achieve maximum growth.

  • Data Backup and Recovery

    Safeguard crucial data assets, ensuring swift restoration and comprehensive support with advanced technology and seamless solutions.

    Key areas of expertise include:

    • Store backup copies of critical data in the cloud for data protection
    • Implement automated backup schedules and data retention policies
    • Provide quick data recovery options in case of data loss or disasters

    CriticalRiver ensures data safety and rapid recovery, offering seamless backup and restoration solutions tailored for non-profit organizations.

  • Managed IT Services

    Get 24/7 proactive support, scalable solutions, and seamless management for optimal IT performance and reliability.

    Key areas of expertise include:

    • Monitor and manage IT infrastructure and systems using cloud-based tools
    • Provide proactive maintenance and remote support for non-profit organizations
    • Utilize scalable cloud resources for adapting to changing IT needs

    CriticalRiver’s core capabilities in managed services can boost operational efficiency and compliance, ensuring superior performance and customer satisfaction in the non-profit sector.

  • Cloud Services

    Ensure efficient operations, enhanced scalability, and secure environments to optimize performance and reliability.

    Key areas of expertise include:

    • Migrate and host non-profit applications and data in the cloud
    • Benefit from the cloud’s scalability, flexibility, and cost-efficiency
    • Secure cloud environments with proper access controls and encryption

    CriticalRiver’s core expertise lies in cloud services, leveraging its experienced team to tackle and resolve any cloud-related challenges that may arise, ensuring seamless operations and client satisfaction.

  • Security Solutions

    Prioritize robust protection, proactive threat mitigation, and continuous improvement to ensure heightened security and peace of mind for organizations.

    Key areas of expertise include:

    • Implement cloud-based security tools for threat detection and prevention
    • Monitor network and application security from the cloud
    • Regularly update and patch security software for protection

    CriticalRiver understands the need for robust cybersecurity measures and continually embraces technological advancements to ensure the security and privacy of its users.

  • CRM Solutions

    Achieve efficient donor engagement, streamlined operations, and enhanced data management, fostering success and confidence.

    Key areas of expertise include:

    • Deploy cloud-based CRM systems for donor and volunteer management
    • Access CRM data from anywhere for better donor engagement
    • Ensure data security and compliance with cloud security measures

    CriticalRiver built a robust donor management system by leveraging NPSP (Non-Profit Success Pack), which effectively integrates the entire fundraising and donor management process, along with an online payment system within the CRM.

  • IT Strategy and Consulting

    Gain strategic guidance and technological expertise to align your IT strategies with organizational objectives, ensuring optimal performance and success.

    Key areas of expertise include:

    • Receive expert guidance on adopting cloud solutions for non-profit goals
    • Develop cloud migration strategies for legacy systems
    • Align IT strategies with the organization’s mission using cloud technologies

    CriticalRiver’s core capabilities in managed IT services can boost operational efficiency and compliance, ensuring optimal performance and success in the non-profit sector.

Reshape your outreach strategies to foster seamless collaboration and optimize campaign performance with cutting-edge technology and robust infrastructure.

Key areas of expertise include:

  • Leverage cloud-based analytics and marketing automation tools for campaign optimization
  • Store and access marketing data and assets in the cloud for easy collaboration
  • Scalable infrastructure for handling increased web traffic during campaigns

CriticalRiver uses the latest rapidly evolving technologies that global non-profits can leverage to enhance their operational efficiency and automation.

Ensure a unique digital presence with seamless user experiences and reliable performance, backed by advanced technology and robust support.

Key areas of expertise include:

  • Host websites on cloud servers for high availability and reliability
  • Use cloud-based content management systems for easy updates and maintenance
  • Backup website data in the cloud for disaster recovery

CriticalRiver’s expert strategies are tailored for non-profits in creating engaging digital commerce platforms.

Build advanced digital solutions that enhance user interactions and deliver dependable performance with new-age technology and comprehensive assistance.

Key areas of expertise include:

  • Develop and deploy applications in cloud environments for scalability and accessibility
  • Utilize cloud-based development platforms for collaborative coding and version control
  • Leverage cloud resources for testing and continuous integration

CriticalRiver creates custom software applications using the best-suited technology stacks that align with your goals and help you achieve maximum growth.

Safeguard crucial data assets, ensuring swift restoration and comprehensive support with advanced technology and seamless solutions.

Key areas of expertise include:

  • Store backup copies of critical data in the cloud for data protection
  • Implement automated backup schedules and data retention policies
  • Provide quick data recovery options in case of data loss or disasters

CriticalRiver ensures data safety and rapid recovery, offering seamless backup and restoration solutions tailored for non-profit organizations.

Get 24/7 proactive support, scalable solutions, and seamless management for optimal IT performance and reliability.

Key areas of expertise include:

  • Monitor and manage IT infrastructure and systems using cloud-based tools
  • Provide proactive maintenance and remote support for non-profit organizations
  • Utilize scalable cloud resources for adapting to changing IT needs

CriticalRiver’s core capabilities in managed services can boost operational efficiency and compliance, ensuring superior performance and customer satisfaction in the non-profit sector.

Ensure efficient operations, enhanced scalability, and secure environments to optimize performance and reliability.

Key areas of expertise include:

  • Migrate and host non-profit applications and data in the cloud
  • Benefit from the cloud’s scalability, flexibility, and cost-efficiency
  • Secure cloud environments with proper access controls and encryption

CriticalRiver’s core expertise lies in cloud services, leveraging its experienced team to tackle and resolve any cloud-related challenges that may arise, ensuring seamless operations and client satisfaction.

Prioritize robust protection, proactive threat mitigation, and continuous improvement to ensure heightened security and peace of mind for organizations.

Key areas of expertise include:

  • Implement cloud-based security tools for threat detection and prevention
  • Monitor network and application security from the cloud
  • Regularly update and patch security software for protection

CriticalRiver understands the need for robust cybersecurity measures and continually embraces technological advancements to ensure the security and privacy of its users.

Achieve efficient donor engagement, streamlined operations, and enhanced data management, fostering success and confidence.

Key areas of expertise include:

  • Deploy cloud-based CRM systems for donor and volunteer management
  • Access CRM data from anywhere for better donor engagement
  • Ensure data security and compliance with cloud security measures

CriticalRiver built a robust donor management system by leveraging NPSP (Non-Profit Success Pack), which effectively integrates the entire fundraising and donor management process, along with an online payment system within the CRM.

Gain strategic guidance and technological expertise to align your IT strategies with organizational objectives, ensuring optimal performance and success.

Key areas of expertise include:

  • Receive expert guidance on adopting cloud solutions for non-profit goals
  • Develop cloud migration strategies for legacy systems
  • Align IT strategies with the organization’s mission using cloud technologies

CriticalRiver’s core capabilities in managed IT services can boost operational efficiency and compliance, ensuring optimal performance and success in the non-profit sector.

Few of Our Valued Partners

Alex
cloud-fabrix
denodo
Fivetran-1
Monte-Carlo
Salesforce-img
Oracle
Microsoft
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Workato-1
Mulesoft
Spryker-1
Logisense-1
Snowflake
boomi
Dbt-labs
Accure
Success Stories 

Driving Your Success with Certainty  

View all case studies

Revolutionizing Service Appointment Scheduling for Rapid Installations

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  • 50% reduction in IT license costs
  • 70% reduction in manual processes
  • 40% increase in installation efficiency

Real-Time Donor Intelligence Accelerates Non-Profit Fundraising

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  • 50% faster data access
  • 30% increase in fundraising effectiveness
  • 40% increase in user engagement

CriticalRiver Transforms BITSAA’s Alumni and Donor Management with Salesforce NPSP Integration

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  • 10,000+ reduction in man-hours annually
  • 80% increase in trend prediction accuracy
Client Testimonials

What Our Clients Say

We call our relationship a partnership, and CriticalRiver has really embodied the meaning of that word. There is always a seeking for a win-win and for the best outcomes for all parties involved. Beyond that important aspect of our relationship, CriticalRiver has consistently delivered projects (on time and per budget) and the customers are delighted with CriticalRiver’s work and their results. This is not something I can say across the board for every partner, but CriticalRiver has never let me down. CriticalRiver has never let my valued customers down.

Salesforce Account Executive

Salesforce

Letswork is engaged with CriticalRiver for providing mobility application development, and managed services. CriticalRiver empowered us to streamline Processes and Reduce Costs for Improved Efficiency and Increased Productivity. They have expertise in many areas. The collaboration has been very successful, and we hope to continue this partnership with CriticalRiver.”

Omar AlMheiri

Co-founder, Letswork

Omar-AlMheiri

We’re pleased with the Salesforce Community Cloud Phase I implementation and already in talks with CriticalRiver for the Phase II implementation in data management, document tracking system, and other areas of automation.

Iyob Araia

Vice President of Information and Media Technology, LA Films

lyob-Araia
View all testimonials

Let’s Build Intelligent Systems Together

Empowered by our Studio Leaders, we’re enabling companies to embrace AI-first innovation. Together, we build intelligent systems that scale possibilities and performance.

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