Oracle E-Business Suite (EBS)

EBS Implementation

CriticalRiver implements Oracle E-Business Suite (including Supply Chain, Finance, Project Accounting and HR) for clients across various industries. We develop a roadmap and implementation plan that aligns with your current needs, as well as your future growth plans:

  • Multiple implementation approaches - big bang and instance consolidation
  • Template-based, rapid rollouts
  • Best-practices adoption
  • Data extraction, cleansing and conversion from legacy systems
  • Integrations with third-party systems
  • End-to-end solution testing
  • Documentation and user training
EBS Upgrades

Criticalriver helps you determine how prepared you are for an EBS upgrade and shows you how to accelerate your upgrade and reduce risk. Our EBS experts will work with you to efficiently upgrade your EBS application to the release that best meets your current needs and positions you for the future. Our upgrade projects include:

  • Upgrade assessment that provides insights into potential impacts on operations and system maintenance
  • Multiple upgrade approaches, including technical upgrades, functional upgrades and re-implementations to better fit customer requirements
  • Fit-gap analysis that maps current pain points to the latest software features
  • Customization reductions to reduce total cost of ownership
  • Multiple test cycles to ensure smooth transition to production
  • New features training
EBS Managed Services

CriticalRiver's managed services help you migrate, manage and modernize your EBS application so you can focus on the important things like innovation and customer service. Our enhancement and support strategies will help you maximize your application performance while reducing risk and costs. Our support models include:

  • Flexible SLAs and 24x7 support
  • Multi-shore support options
  • Fixed managed services that provide end-to-end L1, L2 and L3 support with the flexibility to rapidly ramp up or down based on support ticket volume
  • Development of solution extensions
  • Specialized testing services
  • Break-fix and minor enhancements
Database Support

Overwhelmed while deploying and maintaining myriad of databases? We'll help your database platforms perform like never before (greater flexibility, efficiency and speed) through performance assessments, archival and security strategies, and capacity planning. Our support models include:

  • Flexible SLA with 24x7x365 remote or on-premise database monitoring and support.
  • Tuning and optimization
  • RAC, Active Data Guard, Golden Gate
  • Data integration with Golden Gate and Oracle Data Integrator (ODI)
  • Performance management
  • System administration services
  • Proactive monitoring
EBS on Cloud - Lift and Shift

There are a number of alternatives (including Oracle's Bare Metal Cloud Services and AWS) for moving your entire EBS application to the cloud. CriticalRiver experts will make sure you understand the benefits of each alternative and help execute your transition to the cloud. Our turnkey lift and shift EBS solution includes:

  • Assessment of your current Oracle EBS implementation
  • Development of a Cloud migration roadmap
  • AWS/Oracle Cloud infrastructure design
  • Migration of your existing Oracle EBS environment, or if necessary, reimplementation of EBS in the AWS/Oracle Cloud
  • Cloud managed services
Use Cases
High Technology

Data Migration, Integration, & Cloud Automation Boosts Productivity

CriticalRiver Helps a Leading Semiconductor Manufacturer Eliminate Redundancies, 25% Reduction in Man Hours, 50% Reduction in System Support Man Hours by Implementing Oracle Integration Cloud


Manufacturing, Finance Modules Automation Improves Operational Efficiency

CriticalRiver Helps a Renowned Semiconductor Company Reduce Support Man Hours by 50% and Increase Productivity by 67% by Implementing Oracle E-Business Suite


Centralized HR Processes Reduces Costs, Improves Users' Experience

CriticalRiver Helps Business Operational Services Company Transform HR Processes and Reduce Costs with Oracle HCM Cloud Implementation and Support


Simplified Orders, Integrated with Improved Billing System Boosts Efficiency

CriticalRiver Automates an IT Company's Accounting Department for Improved Efficiency and Increased Productivity


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Why CriticalRiver

  • Global Capabilities
  • Deep Domain Expertise
  • Flexibility
  • Scalability
  • Responsiveness
  • Results Focus