Salesforce
Industry: Real Estate
Salesforce Sales Cloud
CriticalRiver’s Salesforce Sales Cloud implementation helped a large real estate company in Dubai, UAE with a 360-degree customer view shortened sales-cycle, improve efficiency, increase in tracking, lead generation, and conversions.
Industry: Education
Salesforce Community Cloud
CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud helping reduce incomplete, incorrect applications, and improved overall applicant digital experience.
Industry: Manufacturing
Salesforce Community Cloud
CriticalRiver’s Community Cloud implementation digitally transformed our customer (a large hardware manufacturer) helping them automate, streamline processes, simplifying tracking revenue, eliminated losses, improve efficiency fueling growth
Industry: Entertainment
Salesforce Community Cloud
Salesforce Community Cloud implementation to enable employee communities for a large Gaming & Entertainment Company Enhancing Productivity, Digital Engagement, Helping Retain Best Talent and Beat Attrition and improve employee efficiency
Industry: Travel Services
Service Cloud Lightning
CriticalRiver helps a large passport and visa processing company increase efficiency, user adoption with greater ROI by retiring legacy platform and implementing Salesforce Service Cloud Lightning
Industry: High Technology
Salesforce Pardot Marketing
Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks
Industry: Non-Profit
Salesforce Einstein Analytics
CriticalRiver’s Einstein Analytics Solution Provides Non-Profit Foundation with Actionable Insights for Improving Effectiveness
Industry: Non-Profit
Salesforce Communities
CriticalRiver’s Salesforce Community Cloud Solution Helps a Non-Profit Better Serve Its Constituency and Eliminate Manual Processing
Industry:Info & Entertainment
Salesforce Sales Cloud
CriticalRiver’s Salesforce Solution Delivers Improved Sales, Service and Marketing Effectiveness
Industry: High Technology
Salesforce Communities
CriticalRiver Streamlines Return Materials Authorization Process Using Salesforce Communities
Industry: High Technology
Salesforce Communities
A High-Tech Company improves Backlog Orders Management with Community Cloud
Industry: Hi-Tech
Salesforce Lightning
CriticalRiver helped a Hi-tech company migrate to Salesforce Lightning that simplified, modernized, and enhanced customer digital experience
Utilities
Government Utility – Washington
Municipal Utility – San Francisco
CriticalRiver Helped a Large US-based Utilities Customer with Data Migration and Analytics Solution Enabling Them Improve Operational Efficiency and Make Informed Decisions
Energy Company – Texas
A large Energy Company in US Enabled with Business Process Automation and Mobile Workforce Management, Digitally Transforming Customer Digital Experience
Energy Company – Texas
Energy Company in US with Integration of Disparate Systems and Implementation of Customer Self-Service Portal
Oracle
Industry: High Technology
Oracle Cloud
CriticalRiver Helps a leading Semiconductor Manufacturer Transform HR Processes and Reduce Cost with Oracle HCM Cloud Implementation and Support
Industry: : High Technology
Oracle Cloud
CriticalRiver Helps High Tech manufacturing company Transform Global HR Processes with Implementation of Oracle HCM Cloud
Industry: Semiconductor
Oracle EBS Integration
CriticalRiver helped a large manufacturer roll-out Oracle EBS to their newly acquired company, ensuring compatibility and business continuity
Industry: Software/IT
AI Solution
CriticalRiver Automates an IT Company’s Accounting Department for Improved Efficiency and Increased Productivity
Industry: Logistics
Oracle E-Business Suite R12
CriticalRiver Helps Business Operational Services Company Transform HR Processes and Reduce Costs with Oracle HCM Cloud Implementation and Support
Industry: Manufacturing
Oracle E-Business Suite R12
CriticalRiver Helps a Renowned Semiconductor Company Reduce Support Man Hours by 50% and Increase Productivity by 67% by Implementing Oracle E-Business
Industry: High Technology
Oracle Integration Cloud
CriticalRiver Helps a Leading Semiconductor Manufacturer Eliminate Redundancies, 25% Reduction in Man Hours, 50% Reduction in System Support Man Hours by Implementing Oracle Integration Cloud
Industry: Petroleum
Oracle Integration Cloud
CriticalRiver empowers a Large Petroleum Group with Organizational-wide Implementation of Oracle HCM Cloud that streamlined and integrated the processes for improved efficiency and increased productivity
Digital Transformation
Industry: Hi-Tech
Microsoft Azure Cloud
CriticalRiver helped a large Australia-based
Hi-Tech Company Reduce Operational Cost by 45%, Enriched Customers’ Digital Experience.
Industry: Manufacturing
MS.Net, NodeJS, RabbitMQ
Learn How IoT Enabled, Intelligent Automation Based Bot Agent Reduced Costs by 65%, & Enhanced Customer Digital Experience, Fueling growth
Industry: Insurance
Chatbot Studio
CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System creating a seamless environment boosting efficiency and productivity
Industry: Hospitality
AI-Powered Chatbot
CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service resulting in greater ROI
Industry: Telecom
Digital Transformation
One of the world’s largest Telecom Company Operating from UAE Transformed Digitally to Improve Efficiency & Governance
Industry: Banking/Finance
Digital Transformation
A large Investment Authority Organization in Middle East is DIGITAL TRANSFORMED with Oracle Enterprise Performance Management for IMPROVED PLANNING, BUDGETING and REPORTING, Fueling Growth
Cloud Transformation
Industry: Hi-Tech
Microsoft Azure Cloud
Our Cloud Transformation services impact our clients business significantly in terms of reduced costs in the maintenance of hardware and resources The Cloud Transformation deployment ensures better collaboration and engagement among all users in the decision-making process while improving business continuity
Product Engineering
Industry: Hi-Tech
Microsoft Azure Cloud
CriticalRiver helped a large Australia-based
Hi-Tech Company Reduce Operational Cost by 45%, Enriched Customers’ Digital Experience.
Industry: Automation
MS.Net, NodeJS, RabbitMQ
Learn How IoT Enabled, Intelligent Automation Based Bot Agent Reduced Costs by 65%, & Enhanced Customer Digital Experience, Fueling growth
Industry: Insurance
Chatbot Studio
CriticalRiver’s AI-based Virtual Insurance Agent Helps a Leading Insurance Company Automate Policy Buying System creating a seamless environment boosting efficiency and productivity
Industry: Hospitality
AI-Powered Chatbot
CriticalRiver’s Chatbot integrated with Amazon Alexa Enabled a Renowned Hospitality Client Automate Processes and Offer Superior Customer Service resulting in greater ROI
Integration
Industry: Semiconductor
CriticalRiver helped a large manufacturer roll-out Oracle EBS to their newly acquired company, ensuring compatibility and business continuity
Industry: Hi-Tech
CriticalRiver helps a leading Hi-tech manufacturing company with Salesforce CPQ Cloud resulted in automating processes and achieving greater ROI
Industry:Hi-Tech
CRM, Order Processing Integration helped a large Hi-tech company streamline processes, improved efficiency, increased productivity.
Managed Services
Industry: Manufacturing
NetSuite Managed Services
CriticalRiver Empowered a Large Manufacturing Company to streamline Processes, Reduce Skills, and Reduce Costs for Improved Efficiency and Increased Productivity
Industry: Hi-Tech Cyber Security
Salesforce Marketing Cloud
CriticalRiver Offers Development, Testing & Marketing Managed Services to a Large Hi-Tech Enterprise
Industry: Manufacturing
Drupal 8, SEMRUSH, HotJar
CriticalRiver Offers User Interface Design, Development, Executes Web Marketing and Generated Analytics Data for a Large Manufacturing Enterprise
Industry: Real Estate
Salesforce Sales Cloud
CriticalRiver helps a large real estate company with bug-fixing, reporting and lead & opportunity tracking and enhancements
Industry: Hi-Tech
Sales Cloud
CriticalRiver helps a leading Hi-tech company eliminate manual processing and transformed digital fueling growth
Digital Products
Industry: Non-Profit
Salesforce Sales Cloud
CriticalRiver’s Salesforce Sales Cloud implementation helped a large real estate company in Dubai, UAE
Industry: Non-Profit
Salesforce Sales Cloud
CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud
Industry: Non-Profit
Salesforce Sales Cloud
CriticalRiver’s Community Cloud implementation digitally transformed our customer (a large hardware manufacturer)
Industry: Non-Profit
Salesforce Sales Cloud
Implemented Salesforce Community Cloud, to enable employee communities for a large Gaming & Entertainment Company
Digital Experience
Industry: High-Tech
Cypress Semiconductor significantly increases marketing influenced revenue and drastically shortens the sales cycle with Pardot, implemented in 6 weeks
Industry: Education
CriticalRiver improved applicant experience and streamlined application submission process using Salesforce Community Cloud
Industry: Hi-Tech
CriticalRiver helped a large Australia-based Hi-Tech Company Reduce Operational Cost by 45%, Enriched Customers’ Digital Experience with Cloud Transformation Solution
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